Answer every customer in seconds.
Turn every PO into a clean order.
For manufacturers and distributors. Dynition reads every inbound PO, prices it to your contract, and creates a clean order in your storefront in seconds. Quote and inventory agents are next.
Running today at First Place Supply: 95% of POs processed with zero rep touch
Purchase Order Automation
Varied purchase orders are slow and expensive to process: mistyped SKUs, contract pricing applied by hand, address drift, and substitution emails bouncing between rep and buyer. Dynition reads every inbound PO, prices it against the buyer's contract, checks inventory, and creates a clean order in your storefront. Your rep reviews and approves in seconds.
A PO arrives
By email, attachment, or upload, however your buyers already send them.
Dynition reads it
Line items, quantities, ship-to, and terms, matched against your full catalog and the buyer's identity.
Priced & checked
Contract pricing, pack-size conversions, live inventory, and substitutes for short items. Exceptions flagged for a rep.
Clean order out
Created in your Shopify or BigCommerce storefront, ready to flow downstream.
Results from an early parallel-run pilot at First Place Supply.
The AI-powered system of intelligence for manufacturers and distributors.
Dynition doesn't replace your team. It gives every rep superpowers.
Operations Agents
Fully autonomous agents that read, understand, and respond to customer requests (POs, quotes, inventory questions, returns) in seconds, not hours.
Customer Intelligence Agents
Churn detection, health scoring, and cross-sell intelligence that surfaces what your best reps know intuitively, for every account, every day.
The Busywork, Handled.
Fully autonomous. Reads emails. Responds accurately. Processes orders.
PO Processing Live today
Reads incoming POs, validates line items, confirms orders automatically.
Quote Requests
Next up: accurate, customer-specific quotes in minutes, not hours.
Inventory Questions
Instant, 24/7 answers on stock, availability, and lead times.
Product Questions
AI trained on your catalog: specs, substitutions, compatibility.
Return Requests
Triaged, processed, and routed. No rep time wasted.
See What Your Best Reps See.
AI that surfaces the patterns your best reps catch intuitively, for every account, every day.
Churn Detection & Health Scoring
- Flag at-risk accounts before revenue slips away
- Real-time health scores based on order patterns, frequency, and engagement
- Automated alerts when behavior deviates from baseline
- Prioritized action lists for your sales team
Cross-Sell Intelligence
- Surface what similar customers buy that yours don't, yet
- AI-identified wallet share gaps by product category
- Personalized recommendations for every account
- Every interaction feeds the intelligence engine
No new systems for customers. No retraining for your team.
Customer reaches out
An email, a PO, a question, through the channels they already use.
Dynition reads & understands
AI agents parse the request, cross-reference your ERP data, and build a response.
Customer gets an answer
Accurate, personalized, in seconds. Your team is notified and in the loop.
Connects to everything you already use. Out of the box.
