Your Best Rep,
For Every Customer,
Every Time.
AI-powered intelligence for manufacturers and distributors. Operations agents handle the busywork. Intelligence agents surface what your best reps know intuitively.
Sarah is your best sales rep.
She has customer intuition that no system can match. Here's what that looks like:
- SpeedShe responds to an RFQ in 8 minutes. The next vendor takes 6 hours. She wins the deal.
- Save the SaleShe notices a top account's order frequency dropped from weekly to biweekly — and picks up the phone before they're gone.
- Cross-SellShe spots that a customer buying electrical panels has never ordered wire or conduit, and opens a $15K cross-sell conversation.
- AnticipationShe calls a customer about their HVAC filter reorder — two days before they realize they're running low.
The problem? Sarah spends ~70% of her time on manual tasks.
And not every rep has Sarah's intuition.
What if every rep
had that intuition?
What if the busywork that steals 70% of their day just... handled itself?
The AI-powered system of intelligence for manufacturers and distributors.
Dynition doesn't replace your team — it gives every rep superpowers.
Operations Agents
Fully autonomous agents that read, understand, and respond to customer requests — POs, quotes, inventory questions, returns — in seconds, not hours.
Customer Intelligence Agents
Churn detection, health scoring, and cross-sell intelligence that surfaces what your best reps know intuitively — for every account, every day.
The Busywork, Handled.
Fully autonomous. Reads emails. Responds accurately. Processes orders.
PO Processing
Reads incoming POs, validates line items, confirms orders automatically.
Quote Requests
Generates accurate, customer-specific quotes in minutes — not hours.
Inventory Questions
Instant, 24/7 answers on stock, availability, and lead times.
Product Questions
AI trained on your catalog — specs, substitutions, compatibility.
Return Requests
Triaged, processed, and routed — no rep time wasted.
No new systems for customers. No retraining for your team.
Customer reaches out
An email, a PO, a question — through the channels they already use.
Dynition reads & understands
AI agents parse the request, cross-reference your ERP data, and build a response.
Customer gets an answer
Accurate, personalized, in seconds. Your team is notified and in the loop.
See What Sarah Sees.
AI that surfaces the patterns your best reps catch intuitively — for every account, every day.
📊Churn Detection & Health Scoring
- Flag at-risk accounts before revenue slips away
- Real-time health scores based on order patterns, frequency, and engagement
- Automated alerts when behavior deviates from baseline
- Prioritized action lists for your sales team
📈Cross-Sell Intelligence
- Surface what similar customers buy that yours don't — yet
- AI-identified wallet share gaps by product category
- Personalized recommendations for every account
- Every interaction feeds the intelligence engine
Your customers call. Dynition answers.
Not a phone tree. Not “press 1 for sales.” A real conversation — powered by AI that knows your catalog, your customers, and your inventory.
Inbound Calls
- 📦“What's the stock on part #4827?”
- 💰“Can I get a quote on 200 units?”
- ✅“Is this fitting compatible with X?”
- ↩️“I need to return order #10542.”
Proactive Outbound
- 🔄“Hi, your usual filter order is due — want me to place it?”
- ⚠️“We noticed your spend dropped — is everything OK?”
- 💰“Your quote from Tuesday — ready to convert to an order?”
- 📦“The part you backordered is now in stock.”
Intelligence That Compounds
Every transaction, every quote, every customer interaction makes Dynition smarter.
Patterns from across your customer base surface insights no single rep could see.
The longer you use it, the better it gets — compounding intelligence over time.
What Exists Today vs. What's Missing
You've invested in systems. Dynition makes them intelligent.
Built for Mid-Market Manufacturers & Distributors
Not enterprise-only software with $100K+ price tags. Not generic tools that don't understand your business. Purpose-built and accessible — from day one.
Powerful enough for your biggest accounts. Priced for your business.
Integrations built out of the box with your ERP, e-commerce, and email.
Join the WaitlistConnects to everything you already use. Out of the box.
